Education
Pittsburgh, PA
August 2024 - August 2025
Carnegie Mellon University
Cumulative GPA: 4.05
Master of Human Computer Interaction, School of Computer Science
Orange, CA
August 2018 - May 2022
Chapman University
Cumulative GPA: 3.96 | Summa Cum Laude | Provost Scholar
Bachelor of the Arts, Psychology, Crean College of Health and Behavioral Sciences
Minor, Data Analytics, Fowler School of Engineering
Professional Experience
Orange, CA
August 2020 - May 2022
Chapman University
Research Assistant
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Conceptualized, designed, and conducted an experimental study to investigate the impact of an image filter on information processing in individuals with learning disabilities.
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Co-authored a manuscript for publication in a peer-reviewed scientific journal.
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Performed image processing, eye tracking data mapping, and data engineering using Python.
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Applied advanced statistical analysis techniques using R, including multiple logistic regression, to uncover patterns and trends within the data.
Newport Beach, CA
August 2022 - May 2024
Pacific Life Insurance Company
Data Analyst II
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Designed and maintained human-centered experiences within Salesforce CRM Analytics (CRMA), the organization’s data visualization platform, driving end-to-end improvements.
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Employed UX research methods like user interviews, task analysis, and prototype testing to transform an inefficient CRMA dashboard into a streamlined data story, leading to a 60% increase in adoption over six months by national sales teams and leadership.
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Automated data-driven lead discovery by building a data pipeline, performing data engineering, and creating an interactive dashboard, saving 40 hours quarterly for sales managers and representatives.
August 2021 - August 2022
Data Analyst I
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Designed a sales dashboard by developing personas, creating information architecture, and conducting user testing, which leveraged market data to identify areas of opportunity for national sales teams and leadership.
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Automated an Excel report for activity tracking by designing an interactive dashboard which resulted in increased productivity by the sales teams and saved 156 resource hours annually.
May 2021 - August 2021
Data Analytics Intern
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Designed a sales dashboard by developing personas, creating information architecture, and conducting user testing, which leveraged market data to identify areas of opportunity for national sales teams and leadership.
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Automated an Excel report for activity tracking by designing an interactive dashboard which resulted in increased productivity by the sales teams and saved 156 resource hours annually.
Mountain View, CA
January 2025 - July 2025
NASA Ames Research Center
Masters Capstone Product Manager
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Directed a 7-month end-to-end product cycle, managing a cross-functional team of four to build a dashboard powered by conversational AI output that guided astronaut attention across smartwatch-to-tablet workflows and highlighted key events during Mars communication delays.
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Planned and iterated through research, design, and engineering phases by developing 9 prototypes (6 mid-fidelity, 3 high-fidelity), testing with 33 NASA participants (22 non-experts, 11 experts), and creating a novel unmoderated evaluation method.
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Created and refined product roadmaps that balanced experimentation with rigor, aligning client needs and managing stakeholder expectations through the development and delivery
of weekly progress reports and presentations.
Community Service & Involvement
San Jose, CA
October 2015 - February 2024
Angels on Stage - California Community Opportunities
Volunteer Buddy Coach
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Used Applied Behavioral Analysis (ABA) techniques to support a diverse group of children with special needs, including Autism and Down Syndrome.
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Advocated for accessibility features in the production process while leveraging cutting-edge technologies to explore innovative ways to enhance the overall performing experience.